FAQ

Q: What is your jewellery made from?

A: Our pieces are crafted with premium gold-plated materials and brilliant lab-grown stones, chosen for their beauty, durability, and sentiment.

Q: Is your jewellery safe for babies and children?

A: Yes — our baby and toddler pieces are made with hypoallergenic, tarnish-resistant materials. However, we recommend supervision while wearing for safety.

Q: Will the jewellery tarnish?

A: With proper care, our pieces maintain their shine beautifully. We recommend keeping them dry and storing in a soft pouch when not in use.

Q: Do you offer custom packaging?

A: Yes — every order includes our signature packaging with a heartfelt thank you card, perfect for gifting.

Q: How long does shipping take?

A: Orders typically ship within 3–5 business days. Delivery times vary depending on your location.

Q: Do you accept returns?

A: Due to hygiene and safety, we do not accept returns on jewellery. However, if your item arrives damaged or incorrect, please contact us immediately and we’ll make it right.